GENERAL TERMS AND CONDITIONS
The Newstyle Healthcenters group is a non-subsidized, private institution for recreation, relaxation, and sport. The companies of Newstyle are registered with the chamber of commerce under numbers 30264037 and 58780823. For an overview of our subscriptions please visit our website: https://www.newstylehealthcenters.com/abonnementen/
Subscriptions with Newstyle start from the date of signature or digital signature of the subscription form. If the club member subscribes via the website, he or she has the right to cancel the membership within 14 days of the day of subscription without giving any reasons. The club member can do this in one of the ways described in article 3 of these general terms and conditions or by filling out the withdrawal form on our website. In case the club member decides to cancel the membership within the 14-day cooling-off period, and the membership has not been used in that period, this cancellation will be free of charge. If the club member does use the membership during this period, Newstyle may charge a pro rata membership fee (from the activation of the membership to the day of withdrawal, including any registration fee). This cooling-off period does not apply to personal registration at a Newstyle gym.
By signing the agreement, the club member declares his agreement with the agreement, including the general terms and conditions. The club member also agrees to abide by the house rules within Newstyle. If the house rules are violated, Newstyle is entitled to deny the club member access to the club and dissolve the membership immediately, without any right to refund paid membership fees. Upon registration, the club member will be issued a membership card. When registering at a gym, a valid id and the bank card of the account from which payments will be made must be shown. An authorization form for direct debit authorization must also be completed and signed. The club member is required to notify Newstyle immediately of any changes in personal and bank details. Upon registration, the club member must pay the costs of the first subscription period and the registration fee. When paying in advance for a 52 or 104-week subscription, the club member will receive a 10% discount. This discount applies to a club member who already has a subscription only when he or she renews a 52 or 104-week commitment. This discount does not apply to the student house subscription and promotional subscriptions.
At Newstyle, youth between the ages of 14 and 20 can join through a children’s add-on to a standard unlimited subscription or as a participant in a family subscription. From 14 to 16 years of age, you can only exercise under the supervision of a parent. Youth from 16 to 18 years can take out a youth subscription provided a parent or guardian signs an agreement for the subscription.
3. Termination and suspension of subscription
A fixed-term agreement is entered into for the agreed duration of the subscription and, after the end of the agreed period, tacitly transitions into an agreement for an indefinite period that can be terminated monthly, taking into account a notice period of one month. Termination can only take place in writing by signing a termination form (available at the desk of each Newstyle branch) or by e-mail to the member administration: email@example.com. In the event of termination, the club member will receive a deregistration certificate. Premature termination of the agreement is possible: (a) due to a demonstrable medical ground, with due observance of a notice period of one month; or (b) when moving outside a radius of 15 km around a Newstyle establishment (with a copy of the registration at the new residential address), subject to a notice period of one month. In the event of premature termination, Newstyle will charge the club member a lump sum of € 35.00 and any discounts applied will be retroactively forfeited. Only a single-person subscription can be suspended three times per calendar year for a maximum of 12 weeks per calendar year in total. Suspension is not possible for subscriptions to which multiple people are linked, promotional subscriptions, ride cards, and during free periods. The price of a suspension is € 5.00 per suspension. In the event of force majeure, including government measures whereby physical sports in the clubs is temporarily not possible, the subscription can be temporarily suspended. In that case, the subscription period will be extended for the same period as the force majeure situation continues.
Add-ons are additions to our standard packages and consist of a VIP package and/or the 2-children package (for children ages 14 to 20). Club members can register for add-ons on the registration form. The VIP package has a term of 12 weeks at the start and cannot be cancelled prematurely during that period. After 12 weeks the VIP package is tacitly extended for an indefinite period and can be terminated monthly. If you don’t cancel in time, the VIP package will continue for 12 weeks, after which it will turn into a contract for an indefinite period which can be cancelled monthly. The 2-children package is entered into for an indefinite period (in combination with a standard unlimited subscription). Children who have reached the age of 20 can no longer make use of the 2-children package.
Newstyle is authorized to change the terms, opening hours, activity schedule, house rules, and prices at any time. In the event of price increases, except for statutory price increases and the normal annual indexation, and other substantial changes to the detriment of the club member, except for changes imposed by the government, the club member may terminate his or her agreement with Newstyle within four weeks of the announcement of the change, and the subscription fee paid in advance will be refunded. The right to terminate expires one month after the changes have been announced. In the event of a termination as referred to in this article, Newstyle will not charge any surrender charges.
6. Groep lessons
Reservations for group lessons and childcare can be made up to two weeks in advance for a maximum of three times for the same lesson at the same location. If not cancelled one hour before the start of a reserved group lesson and/or childcare, members will receive a warning the first time. If not cancelled on time a second time, Newstyle will charge the club member a fee of € 9.50 regardless of which lesson and location it concerns. This fee will be collected by direct debit. A group lesson may be cancelled or the group lesson schedule may need to be adjusted. These adjustments or cancellations do not entitle the member to a (partial) refund of the membership fee.
7. Method of registration
Club members must sign with their membership card each time they enter a Newstyle club. Newstyle reserves a right to deny access if a membership card cannot be produced.
Newstyle regularly offers discounts. All new club members as well as existing members who have not purchased a subscription for more than six months may qualify. Promotional and campaign subscriptions are subscriptions that are offered at a reduced rate or include a free period. When the agreed-upon duration expires and the subscription transitions into an agreement for an indefinite period, any discounts will expire and the four-weekly rate according to Newstyle’s price list will apply unless otherwise stipulated in the applicable campaign conditions.
9. Subscription payments
Subscription payments shall only be made utilizing a direct debit authorization. The club member is obliged to ensure that there is a sufficient balance in his/her bank account. Payment for subscriptions to which a four-week rate applies is made based on a systematic calculation. This means that with an annual subscription, the rate linked to the annual subscription is collected in 13 instalments. In the event of late payment of contribution or reversal of due contribution, the club member will be in default and the contribution is due and payable. If the due contribution is subsequently not paid within 14 days after notice of default by Newstyle, the club member owes Newstyle compensation for extrajudicial collection costs under the Extrajudicial Collection Costs Decree.
10. Risks and Liabillty
Use of Newstyle’s facilities is entirely at the members own risk. Newstyle and its staff will not be liable for any material or immaterial damage resulting from an accident or injury a member sustains in our facilities (or outside them), or for damage, loss, or theft of property. Accidents to be reported in writing to management within 24 hours of the event. The practice of sports may involve risks. It is the responsibility of each club member to perform exercises correctly and to seek advice about this if necessary. We advise every club member to consult a doctor or specialist before using our facilities. Club members are required to follow instructions from the staff at all times.
10. Unmanned Hours
Each club member is aware that the club is unmanned during the times indicated on the respective club’s website page. During unmanned hours, the club member should not use fitness equipment with which he/she is not familiar. For emergencies during unmanned hours, the panic buttons provided in the club may be used. By using the panic button, contact is made with Newstyle Healthcenters security. The club member should understand the operation of the panic buttons and agrees to use these panic buttons only in emergencies. In case of misuse of the panic buttons, Newstyle may recover the costs thereof, plus a €100 fine, from the club member. Members with complaints (physical or mental) and/or medical history may only exercise during staffed hours. Sports during unmanned hours are entirely at a members own risk.
11. Applicable law
All agreements with Newstyle are subject to Dutch law. Any disputes that arise between Newstyle and a club member will be settled by the competent court in Utrecht.